Aug 15, 2022 · Building on an article written by Yushau A. Federal House of Representative member= N35. Those employed in high-profile positions, such as senior management team members, managers, and directors may be eligible for even higher Dec 5, 2023 · Etim had earlier warned that about 5,000 civil servants risked forfeiture of their November 2023 and December 2023 salaries over IPPIS verification and other discrepancies. Below is the basis of PAYE calculation for an individual whose gross income is NGN 4 million. Tax, Pension, Cooperatives, Union Dues and Bank Loans) IPPIS Status – May 2014. Grooming microfinance bank. The Ippis salary structure consists of different salary grades and levels. This means that half of the Nigerian population earns less than 339,000 NGN, while the other half earns more than 339,000 NGN on a monthly basis. Dec 8, 2009 · Graphic4. Addosser Microfinance bank. ippis. Jan 29, 2024 · 3) Air Vice-Marshal. Assistant Lecturer/Arts Fellow II / Librarian II CONUASS 2 (N794,260. THE PRESIDENCY NATIONAL SALARIES, INCOMES AND WAGES COMMISSION OFFICE OF THE EXECUTIVE CHAIRMAN a: 09-6710940 Fax: Wing, B 3rd Floor, Federal Secretariat Complex, Phase 1, Shehu Shagari Way, P. Several affected workers mentioned receiving no clarification from authorities regarding the cause of the delay. The IPPIS in Nigeria is very peculiar due to the peculiarity of the country. Below is the approved CONRAIS salary scale. He is the equivalent of what is known as Major-General in the Army and Rear Admiral in Navy. not less than 18 years old and not more than 50 years. 8 Abstract: This research paper examined if the introduction of integrated personnel payroll information system (IPPIS) could eradicate ghost worker from the payroll in Nigeria‟s public service. GRADE LEVEL/STEPS. Under this system, employee data such as biometric information, bank account details, and employment history are captured and stored electronically. The balance of 69 votes access IPPS at the 10 Regional Support Centres. MONTHLY SALARY (N) ANNUAL SALARY (N) CONRAIS 01 (Step 1 – 15) 25320 – 34560. Apr 8, 2022 · The FG, through the National Salaries, Incomes and Wages Commission, has implemented a new salary scale that took effect in early 2022. In order to get an IPPIS payslip the IPPIS role player in the payroll section (salary section) of your place of work would issue it to you on request; but with time, there will be self-service opening for you to generate your Oct 24, 2021 · The lowest-paid worker under the CONRAIS salary structure which is 01 Step 1 earns a salary of about 25320 Naira monthly, and 303,669 annually. IPPIS and the Ghost Workers’ Syndrome in Nigeria’s Public Sector Leyira Christian Micah*, Temple Moses Department of Accounting, Faculty of Management Sciences University of Port Harcourt, Choba, Rivers State *Corresponding author Leyira Christian Micah Article History Received: 08. Jun 1, 2020 · The paper explores the extent to which IPPIS as an e-governance tool reduces corruption in the Nigerian public service. Feb 19, 2021 · Kenya, Nigeria and South Africa, Economic Commission for Africa (2010). Our history. IPPIS Salary for Level 8. The least salary a university academic staff working in the Federal Public Service can earn under the new minimum wage is N1,478, 046. The study Nov 19, 2020 · Hence, the null hypothesis which states that there is no significant relationship between IPPIS and transparency in government payroll administration in Federal Civil Service in Original Research From the above achievement and gains, it crystal clear that IPPIS implementation has resulted in massive saving into federal covers, prompt and accurate salary payment, generate data or personnel and overhead budgeting, halted ghost workers etc. From the table, we observed that 86. Salary Structure in Nigerian Universities for Academic Staff. The list of some of the most popular microfinance banks that give loans to salary earners are: Lapo microfinance bank. Purple money microfinance bank. In this article, you will learn how to retrieve the Nigeria Police IPPIS Number for administrative purposes. Nov 1, 2022 · The median salary is 410,000 NGN. The due date for remitting monthly PAYE tax to the relevant tax authority is within 10 days after the month of deduction. 8. Department of IPPIS while describing mode of its operations asserts that, the Integrated Payroll Apr 23, 2017 · conuass salary structure pdf; federal university salary structure; salaries of federal university lecturers; how much do nigerian lecturers earn ? See the answers below. It’s a symbol made of 3 vertical dots. Mar 11, 2024 · Here are the key changes in the CONPSS salary structure 2023: The minimum salary for civil servants has been increased from ₦30,000 to ₦50,000 per month. One of the key aspects that draws attention is the salary structure within IPPIS. The study found that IPPIS has been able to mitigate problems associated with salary payment of public servants' wages and salary in Nigeria. All enquiries arising from this circular should be directed to the undersigned. Federal High Judge= N28 million per annum. 8 million per annum. The IPPIS, a reform system, aimed at positioning the public service for efficiencies and improved productivity, started in 2007 with seven (7) pilot Ministries, Departments and Agencies (MDA) and has since been expanded to cover more MDAs. 00. April 2022. In 1999 after the Nigeria’s return to democratic rule, the Federal Government carried out a Public Service Reform (PSR) study and the result review of the salary in Nigeria from 18,000 minimum pay to 30,000 is being implemented through the IPPIS with electronical payment capacity to all federal public servants Aug 18, 2017 · This paper examines the effect of the implementation TSA, IPPIS and FMIS on fraud in Public Interest Entities in Nigeria. The Consolidated Paramilitary Salary Structure (CONPASS) is the official salary scale for paramilitary agencies in Nigeria. (B) On phone. To attain senior lecturer position in Nigeria university, a minimum of Ph. An IPPIS paysip is a document generated monthly for federal government staff that are on IPPIS platform. The department have saved the Federal Government of Nigeria billions of Naira by eliminating thousands of ghost workers. Integrated Payroll And Personnel Information System It was recommended among others that IPPIS be fully implemented to address the ghost workers syndrome in Public Interest Entities and that public officers be technologically trained to effectively utilize TSA, IPPIS and IFMIS platforms. There are 696 MDAS on IPPIS Platform as at June, 2020. In 1999 after the Nigeria’s return to democratic rule, the Federal Government carried out a Public Service Reform (PSR) study and the result Oct 20, 2023 · Asa result, the study investigated whether the implementation of the IPPIS has enhanced public transparency in Nigeria. - Advertisement -. The population of the study covers 100 Treasury Staff of the Office. 21276/sjebm. Mar 6, 2024 · The CreditWise Employee Loan is designed for salary earners who are either employed in the public or private sectors, making it a good option for anyone looking for an IPPIS loan in Nigeria. : This paper examines the effect of the implementation TSA, IPPIS and FMIS on fraud in Public Interest Entities in Nigeria. This salary scale applies to a lecturer at Level 1 Step 1. 257,516 Employees on IPPIS as at March 2014 Payroll 218,330 Active Employees 123 Non Core Agencies Jan 1, 2021 · The Gains and the Pains of Integrated Payroll and Personnel Information Systems (IPPIS) Policy Implementation in Nigeria. it is logical to infer that the implementation of IPPIS policy in Nigeria has resulted into lots of Jun 2, 2020 · Consolidated Revenue Fund (CRF) to migrate to IPPIS on or before 31 st October, 2019 or face stoppage of their salaries (Ndubisi, Onyebuchi, Emej o and Kuni, 2019). a) You must be a bonafide staff of an MDA and employed in line with prescribed public service rules i. vegrees In reaeral Heal Nov 24, 2021 · policeippis. convenient staff salary administration payment with minimal waste and leakage (Public Service Institute of Nigeria, 2011). The study also found that IPPIS significantly impact fraud and payroll administration in Nigeria's MDAs. in Is there any significant relationship between IPPIS and transparency in IPPIS was conceptualized in October 2006 by the Federal Government as one of its reform 2 Kaoje et al. 1 The Origin of the Integrated Personnel and Payroll Information System (IPPIS) IPPIS is a product of the government initiated to turnaround the dwindling performance of the public and civil service. D. ; AJEBA, 19(3): 1-8, 2020; Article no. After you’ve opened it, type Ctrl + F, write your name and press Enter. It is a 15-grade salary structure and each scale consists of a number of steps ranging from 15 for lower grade to 9 for the highest grades. Professors in government universities used to earn more than 400 thousand naira. The delay in the payment of November salaries to employees of federal ministries, departments, and agencies (MDAs) has been attributed to a “glitch” in the system. The implementation of IPPI was approved by the federal government of Nigeria in 2006 with the pilot The IPPIS, a reform system, aimed at positioning the public service for efficiencies and improved productivity, started in 2007 with seven (7) pilot Ministries, Departments and Agencies (MDA) and has since been expanded to cover more MDAs. 6. People in this category may include cleaners, office assistants, and other personnel without any formal education or who only possess a Primary School Leaving Certificate. 6,487,437. Nigeria 1 Samuel Abraham Adegbile 2 Zahraddeen Abbas Bello 3 Mariamu Amos Kwaji 1 & 2 Department of Accountancy, Federal Polytechnic Mubi, 3 Department of Banking and Finance, Federal Polytechnic Mubi, P. Salary Structure in Nigeria! Permanent Secretary= N22 million per annum. ng; however, after the initial registration form to be completed by the employee and uploaded into the IPPIS application before the staff is registered&quot The IPPIS, a reform system, aimed at positioning the public service for efficiencies and improved productivity, started in 2007 with seven (7) pilot Ministries, Departments and Agencies (MDA) and has since been expanded to cover more MDAs. This is designed by comparing it with 2007 and 2019 and relating it to growth in inflation. Depending on your level of expertise, experience, and recommendations, you can earn up to N380,000 monthly. 5,975,291. i. Feb 3, 2023 · The study found that the implementation of IPPIS in Nigeria's public sector has challenges. This is a department inside the Office of the Accountant-General of the Federation. Association of Senior Civil Servants of Nigeria (ASCSN) has said that the 5,000 federal civil servants, who had been verified for alleged discrepancies in their dates of birth and appointment, will receive their salaries in December. 8th December 2009. Let’s delve into the harmonized salary figures for various grade levels: Apr 1, 2022 · The Integrated Payroll and Personnel Information Systems (IPPIS) and Public Service Salary Administration in Nigeria. Interestingly, Nigeria’s median salary is the same as its average basic salary – 339,000 NGN per month ( USD 774. University of Abuja. 61704 Software called Oracle Application in September 2011 in batches and is being financed by the Federal Government of Nigeria. 2. This is the acronym for Consolidated University Academic Structure. Also, in Grade Level 01, step 1, are expected to earn a minimum of 360,000 Feb 22, 2024 · The government on December 13, 2023, exempted the tertiary institutions, universities, polytechnics, colleges of education and monotechnics, from the use of the IPPIS for the payment of their Jan 23, 2024 · Founded on January 22, 1995, THISDAY is published by THISDAY NEWSPAPERS LTD. The theoretical structure of the work anchored on the Meta Theory Model Nigeria politico-administrative setup for several decades now (Ileka & Muogbo, 2020). This system helps establish a consistent and transparent framework for determining salaries Aug 1, 2017 · This paper examines the effect of the implementation TSA, IPPIS and FMIS on fraud in Public Interest Entities in Nigeria. 9. 2018 DOI: DEVELOPMENT OF PRODUCTIVE FORCES AND REGIONAL ECONOMY UDC 331. 7 million per Annum. The salary increments for each grade level have been increased. 303669 – 420657. Chairman= N13. 5. The interest rate is fixed. The responsibility of the department is the payment of salaries to the Government employee’s bank accounts with suitable remittances Mar 29, 2022 · You deny some people their salaries and short-pay others, yet, you shout saving money. The effective date for the implementation of the new Consolidation Tertiary Institutions Salary Structure is 1st January, 2007. Feb 13, 2024 · The IPPIS salary structure is designed to ensure accurate and timely payment of salaries to government employees. Shuaib, one of Nigeria’s finest public relations experts and multiple award winner in Crisis Communication, in November 2020, titeld “IPPIS: Understanding the position of ASUU and AGF,” there is need for careful study of this crisis in the overall national interest. This salary scale applies to the university academic staff at Level 1 Step 1. However, The Cable reported that Bawa The study reveals that the introduction of IPPIS has resulted in prompt salary payments and the avoidance of financial leakages in Nigeria's Public sector. Jun 17, 2019 · The study concluded that the implementation of the IPPIS policy on federal tertiary institutions in Nigeria has led to the disengagement of contract staff in federal tertiary institutions; slow review of the salary in Nigeria from 18,000 minimum pay to 30,000 is being implemented through the IPPIS with electronical payment capacity to all federal public servants Dec 6, 2023 · The PUNCH had exclusively reported that thousands of civil servants had their November 2023 salaries withheld by the government owing to irregularities on the IPPIS. M. , 35 Creek Road Apapa, Lagos, Nigeria with offices in 36 states of Nigeria , the Federal Capital Territory and around Nigeria over the use of the Integrated Payroll and Personnel Information System (IPPIS) platform for payment of salaries of all teaching staff in federal Universities in Nigeria. May 31, 2017 · Request PDF | On May 31, 2017, Lucky Izobo Enakirerhi and others published IPPIS IN NIGERIA: CHALLENGES, BENEFITS AND PROSPECTS | Find, read and cite all the research you need on ResearchGate Aug 10, 2020 · The salary of Readers or Associate Professors in Nigerian government university is around N281,867 monthly after gross deductions. For the purpose of this calculation, it is assumed that pension is calculated at 8% of gross income and no NHF deduction. Local govt. This salary structure was implanted in 2010 and it is still in use till now. “Please we need help; we were promoted on 10/9/2023, and have done all the necessary Salary Structure for each affected institution and agency will be obtained from the Budget Office. According to the Salaries, Income, and Wages Commission, IPPIS utilizes the Consolidated Public Service Salary scheme (CONPSSS). Sep 9, 2022 · …Payment of salary increment discriminatory - Personnel… Say payment of promotion allowances also lopsided‘…We’re piqued over inequitable disbursement of 6% allowance’‘…Why opaque IPPIS salary structure for police’…FPPRO evasive Amidst the country’s heightening security concerns personnel of the Nigeria Police Force (NPF) are disenchanted over what they referred to as the… DPR Salary structure for Senior Level. On the 9 th of March, 2020, ASUU declared a two week warning st rike to protest the withheld 6,310,662. 2023. ADVANCED AEROSPACE ENGINE LABORATORY - OKA, ONDO STATE. The least salary a lecturer can earn under the new minimum wage is N1,257,460. Supervisory Councellor= N12. 35, Mubi, Adamawa State. It is the preferred salary structure for all academic staff members in all federal government universities. CIT microfinance bank. This is one example among others. The government, along with the National Salaries, Incomes, and Wages Commission, has decided on a new salary scale that starts in 2023. At the senior level, the salaries for production engineers, reservoir engineers, and lease operation officers typically range from N400,000 to N800,000 per month. 6,664,214. It is the salary structure for all members of academic staff union of universities. 2018 Published: 30. b) Registration is usually through the IPPIS project portal www. 75 ). AJEBA. DOI: 10. Of these, 173 are connected to IPPS on site. The Air Vice-Marshal is a two-star officer rank. See also: DPR registration requirements. Jul 21, 2023 · The study reviewed the remuneration and salary structure of federal civil service in Nigeria. By. The Federal Government has enrolled 711 Ministries, Departments and Agencies (MDAs) on the Integrated Personnel and Payroll Information System (IPPIS . Association of Senior Civil Servants of Nigeria, ASCSN, has said that the 5,000 federal civil servants, who had been verified for alleged discrepancies in their dates of birth and appointment, will receive their salaries in December. IPPIS Salary for Level 12 May 25, 2022 · The study found that IPPIS has been able to mitigate problems associated with salary payment of public servants' wages and salary in Nigeria. Katsamunska, P. Nov 23, 2023 · Esenvosa Izah. 9million per annum. ABUBAKAR TAFAWA BALEWA UNIVERSITY TEACHING HOSPITAL. Aug 16, 2023 · The researchers conclude that introduction of IPPIS in Nigeria has helped to check abnormality and regularized the payment of employees' entitlement and it has helped to reduce the number of ghost Apr 3, 2024 · A sample of IPPIS payslip. The salary grades are designated by their alphabetical letters, for example, Grade Level 8, which is known as “CONPASS”, ranges from N158,800 to N168,700. 0 Content may be subject to copyright. 15587/2706-5448. Appolos (2022) also expressed the pains and agony civil servants passed through as a result of the IPPIS mode of payment in Nigeria whereby salaries are paid in an unpredictable manner where staff cannot envisage what is expected as salary monthly. 1 JEL Classification: G35, I25, I29 DOI: 10. The theoretical structure of the work anchored on the Meta Theory Model Dec 15, 2023 · Professors in Nigerian government universities earn a monthly salary of ₦342,442 following gross deductions. e. Nov 23, 2023 · IPPIS. (2012). Last reviewed - 09 February 2024. IPPIS has proven to be a conduit for mutilating the wages of civil servants in Nigeria. Jun 9, 2024 · They paid N50,000 each to some persons in the IPPIS office and were paid their rightful salaries. CONRAIS 02 (Step 1 – 15) Oct 22, 2023 · An Assessment of the Utilisation of IPPIS and GIFMIS as Modes of Payments in Tertiary Educational Institutions in Ogun State, Nigeria October 2023 British Journal of Multidisciplinary and Advanced Dec 6, 2018 · The meaning of IPPIS in Nigeria is Integrated Personnel Payroll Information System. These Centres, were established to ease access to IPPS for votes that still lack the required infrastructure. The repayment term is monthly, and between between 1 to 12 months. Authors: Olowu Olagunju Folorunso. Dec 15, 2023 · IPPIS Salary Structure. 273342 Aondowase Targba, Celestina Osuji THE IMPACT OF THE INTEGRATED PAYROLL AND PERSONNEL INFORMATION SYSTEM (IPPIS) ON THE DEVELOPMENT OF UNIVERSITY EDUCATION IN NIGERIA The object of the research is Aug 1, 2020 · February, 2020, salaries of all federal government employees yet to enroll on IPPIS were stopped. During a presentation of the Mar 19, 2022 · The department is responsible for processing and payment of salaries to over one million (1,139,633) federal government employees across the 696 MDAs. ng – IPPIS is an Integrated Payroll and Personnel Information System created by the Federal Government of Nigeria to help monitor finances and track civil servant records. 2018 Accepted: 10. the public service of Nigeria. Read Also: Federal Civil Service Commission Recruitment 2023: Application Form Portal, Requirements and Guide. Integrated Payroll and Personnel information system (IPPIS) was conceptualized in October 2006 by the Federal Government as one of its Reform Programme, to improve the effectiveness and efficiency in the storage of personnel records and administration of monthly payroll in such a way to enhance confidence in staff emolument costs Jun 16, 2024 · Salary Structure In Nigeria by 12911: 2:57pm On Aug 22, 2009. This investigation was motivated basically because IPPIS was introduced Dec 11, 2023 · MFB that gives loans to salary earners. 108:378. The CONTISS (Consolidated Tertiary Institutions Salary Scale) originated from the university salary structure (USS) introduced in the 1980s. The items consolidated with the basic salary are transport allowance, meal subsidy, utility allowance, hazard allowance, house maintenance allowance, uniform maintenance allowance, general services allowance, torchlight Apr 4, 2024 · 04 Apr 2024. The research evaluated the effectiveness of the IPPIS in connection to Jan 1, 2016 · Here, we investigated whether the IPPIS has reduced the cost of governance in Nigeria. Explanatory Note. B. This implies that IPPIS was conceived with a broad base objective which has not been fully achieved. IPPIS Secretariat is a Department under the Office of the Accountant-General of the Federation responsible for payment of salaries and wages directly to Government employee’s bank account with appropriate deductions and remittances of 3rd party payments such as; Federal Inland Revenue Service, State Boards of Internal Revenue, National Health Nov 19, 2020 · Integrated Payroll and Personnel information system (IPPIS) is one of the civil service reform programme aimed at ensuring transparency and accountability in the Nigerian civil service by The National Minimum Wage in Nigeria is N30,000 which translates into N360,000 per annum. The study found that IPPIS has been able to mitigate problems associated with salary payment of public servants’ wages and salary in Nigeria. The historical research Research Advisor Table was used to determine the sample size while occupational cluster of probability and quota sampling of non-probability sampling were adopted. must be acquired with many years of teaching experiences and publications of up to 8 years. Abstract This paper assesses the role of IPPIS panacea for ghost workers problem in Nigeria. 2018. M. Ensure prompt payment of salaries directly to Employees Account with appropriate deductions and remittances of 3rd party payments (e. gov. An NCC entry-level staff will receive a minimum salary of N12,000 monthly. Furthermore, an employer handles deducting and remitting monthly taxes on an employee’s salary. ng Call us: 234 802 310 6481 2. In Nigeria, the Air Vice-Marshal is paid a monthly salary of N1,376,343. Classical and Modern Approaches to Public Administration‟ A total of 242 MDAs and LGs are use IPPS to process salary, pension and gratuity. He works hand in hand with the Air Marshal and reports directly to him. Professors now earn less than $1000 per month thanks to the implementation of the Integrated payroll and personnel information system (IPPIS) in Jan 1, 2023 · This paper titled "Implementation of Integrated Personnel and Payroll Information System (IPPIS) in Tertiary institutions in Nigeria: Impact and way forward" was carried out with the objectives of Nov 15, 2023 · The document was titled “New Consolidated Police Salary Structure (CONPOSS) with 20% chart (Effective January 2022)”. The paper explores the extent to which IPPIS as an e-governance tool reduces corruption in the Nigerian public service. AB Microfinance bank. Asset Microfinance bank. When you access it then take the following steps: (A) On computer. ADVANCED AIRCRAFT ENGINEERING LABORATORY - GUSAU, ZAMFARA STATE. B 346, Carki - Abuja. 7. The report advocates that policy learning and the provision of relevant facilities, such as egovernance tools, help in the full implementation of IPPIS and improve government operations. Apr 19, 2024 · The PAYE tax rate ranges from 7% on taxable income of ₦300,000 and 24% for above ₦3,200,000. Wale Odunsi. The theoretical structure of the H 2: IPPIS has blocked financia l leakages in Nigeria’s public service from 2015 – 2020. After opening, if you’re using WPS on your phone then tap on the options icon on the top right corner of the interface. ASCSN President, Mr Tommy Okon, made the disclosure in an interview with our reporter on Thursday Dec 5, 2023 · December 5, 2023 3207. ADMINISTRATIVE STAFF COLLEGE OF NIGERIA. Ready for registeration. 10. New Government Worker Salaries. ASCSN President, Tommy Okon, made the disclosure in an interview with newsmen on Sep 6, 2021 · September 6, 2021. 23:331. The department is responsible for processing and payment of salary to over One million (1,139,633) Federal Government Employees across the 696 MDAs. This change happened because the government said everyone who starts working in the Nigerian civil service at a certain level should get at least N360,000 every year Research Advisor Table was used to determine the sample size while occupational cluster of probability and quota sampling of non-probability sampling were adopted. The maximum salary for civil servants has been increased from ₦150,000 to ₦250,000 per month. 08. g. With the loan offer, you can borrow from N50,000 to N5 Million. This means that anyone who is employed at Level 1 Step 1 will earn N360,000. pdf Available via license: CC BY 4. That is because of the release of the new minimum wage which reveals that workers who are recruited into the Nigerian civil service. Among many examples, NECO claimed of having 246 members of staff who have not been paid since 2015 due to IPPIS irregularities. Nigeria runs out of The salary grading system in Nigeria refers to the hierarchical structure that organizes employees into different salary grades or levels based on factors such as job responsibilities, skills, qualifications, experience, and organizational hierarchy. pad the salaries of an unspecified number of workers with lower-grade salary structures. The IPPIS project is a product initiation aimed by the government at turning around the dwindling public service performance (Enakirerhi & Temile 2017). 00 X N23,306 – N957,402) Jun 12, 2023 · Nigerian Civil Servants Face Suspension For Padding N60,000 Salary, Collecting N400,000 Under IPPIS. It is important to mention that the above salary scale is per annum. The platform helps the Nigerian Government to effectively pay salaries to […] Feb 9, 2024 · Individual - Sample personal income tax calculation. According to the paper, a police recruit’s monthly consolidated salary is N10,114, peculiar allowance (20%) is N2,022, total gross salary is N12,137, and Gross Salary Less Pension is N11,378. This investigation was motivated basically because IPPIS was introduced to Aug 10, 2019 · CONUASS. CONTISS Salary Scale in Nigeria. Salary of Senior Lecturer in Nigerian University. The goal of IPPIS as a payment system is to enroll into the platform, all the federal government MDAs that draws personnel cost fund from the consolidated revenue fund. On the other hand, the highest-paid lecturer will receive N5,975,291. 9% of the total respondents were of the view that the IPPIS has Dec 22, 2020 · Council Address: Federal Civil Service Commission, No 4 Abidjan Street, Wuse Zone 3, Abuja Email: contact@fedcivilservice. zl bb qy sz kd yi rv ev kb ek